Welcome to Flair, and thank you for choosing us for your shopping needs. We are committed to ensuring your satisfaction with every purchase. In case you’re not entirely happy with your purchase, we offer a straightforward Return & Refund Policy to make the process as easy as possible. Please read the following policy carefully to understand the conditions and guidelines for returns and refunds.
Right of Return:
Your satisfaction is our priority. If you encounter any issues with your clothing purchase, we’ve got you covered. In the event of problems with the print, color, or damage, we offer a hassle-free return process, and we’ll bear the return cost. Your peace of mind is important to us, and we are committed to providing a full refund in such cases. Shop with confidence knowing that your satisfaction is guaranteed.
Refund Period:
We offer a generous 15-days period for you to initiate a refund request.
Conditions for Refund:
To be eligible for a refund, the following conditions must be met: – The product must be returned in its original packaging. – The product must be in an unused and undamaged condition.
Refund Options:
We offer a straightforward refund process and do not differentiate between product categories. All eligible products will be processed for a refund in the same manner.
Sale & Discounted Products:
Sale items have unique return and exchange policies. To inquire about returning or exchanging a sale item, please contact us via email or phone. Eligibility and terms will be assessed case by case. Your satisfaction is our priority.
Product Exchange:
If you’d like to exchange a product for a different one, please get in touch. We’re ready to guide you through the exchange process. Please note that postage fees may apply for exchanges. Your convenience remains our focus.
Pickup Arrangement:
For your convenience, we offer a pickup service for returns. To qualify for pickup, ensure the product is in its original packaging, unused, undamaged, and ready for shipping. Kindly note that postage fees may apply. We’re committed to simplifying your return process.
Return Postage Fee:
– Customers with a total purchase value of less than Rs. 3000 will be responsible for covering the return delivery charges (Rs. 200). – To qualify for a waiver of return delivery cost (Rs. 0), the total invoice amount should remain at least Rs. 3000 after the product return.
Return Address:
All returns should be sent to the following address:
Gulfishan Colony, Faisalabad
Contact Information for Questions:
If you have any questions or concerns regarding our Return & Refund Policy, please feel free to reach out to us through the following methods: